Question 1

What are the benefits of supplements?

Accepted Answer

Supplements are believed to support overall well-being by promoting joint health, enhancing skin vitality, boosting immune function, and helping to maintain a balanced mood. They have been used historically in various cultures for their potential anti-inflammatory and rejuvenating properties.

Question 2

Are your supplements safe to use daily?

Accepted Answer

Yes, our supplements are formulated to be safe for daily use. However, we recommend consulting with a healthcare provider before starting any new supplement regimen, especially if you have existing health conditions or are taking other medications.

Question 3

How should I take supplements?

Accepted Answer

It is best to follow the dosage instructions provided on the product label. Typically, gold supplements are taken once or twice daily, with or without food. If you have specific dietary concerns, consult your healthcare provider for personalized advice.

Question 4

Are your products tested for quality and purity?

Accepted Answer

Absolutely. Quality and purity are our top priorities. All of our gold supplements are manufactured in facilities that follow strict Good Manufacturing Practices (GMP). Each batch is tested for purity, potency, and safety to ensure you receive the highest quality product.

Question 5

Do you offer international shipping?

Accepted Answer

No. Currently we just ship within Canada.

Question 6

What should I do if my product arrives damaged?

Accepted Answer

If your product arrives damaged, please contact our Customer Service team within 7 days of receiving your order. We will arrange for a replacement or a full refund, including any shipping charges.

Question 7

Can I return a product if I’m not satisfied?

Accepted Answer

Yes, we offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the product within 30 days for a refund or exchange. Please ensure the product is unused and in its original packaging. Contact us to initiate the return process.

Question 8

How long does it take to process a refund?

Accepted Answer

Once we receive and inspect your returned product, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. You will receive a confirmation email once the refund has been processed.

Question 9

Can I change or cancel my order after it has been placed?

Accepted Answer

If you need to change or cancel your order, please contact us as soon as possible. Orders can only be canceled or modified before they are shipped. Once an order has been shipped, it cannot be canceled, and you will need to follow our return process.

Question 10

Do you offer any discounts or promotions?

Accepted Answer

Yes, we periodically offer discounts and promotions to our customers. To stay informed about our latest offers, you can sign up for our newsletter or follow us on social media. You’ll receive exclusive discounts and updates on new products.

Question 11

Can I take gold supplements if I’m pregnant or breastfeeding?

Accepted Answer

If you are pregnant, breastfeeding, or planning to become pregnant, it’s important to consult with your healthcare provider before taking any supplements, including gold supplements. They can provide personalized advice based on your individual health needs.

Question 12

How should I store my supplements?

Accepted Answer

Supplements should be stored in a cool, dry place away from direct sunlight and moisture. Keep the bottle tightly closed when not in use and store it out of reach of children.

Question 13

What is the shelf life of your supplements?

Accepted Answer

Our supplements have a shelf life of 2 years from the date of manufacture. The expiration date is clearly marked on the product packaging. We recommend using the supplements before this date for optimal effectiveness.

Question 14

Can I take supplements with other vitamins and supplements?

Accepted Answer

In most cases, supplements can be taken alongside other vitamins and supplements. However, it’s best to consult with a healthcare provider to ensure that there are no interactions with other supplements or medications you may be taking.